The prevalence of chronic diseases in Malaysia continues to soar, and it is common for chronic disease patients to undergo lifelong treatment. Treatments typically demand appointments with a healthcare provider, followed by prescriptions and dispense of medication, all of which requires a physical presence at healthcare facilities. This mundane routine of appointments and queues for prescriptions and medication is not only troublesome, but also time-consuming and unproductive. With the COVID-19 pandemic seemingly not abating soon, it is encouraged that people stay at home as much as possible, affecting those who regularly need (prescribed) medication as they might not feel comfortable visiting healthcare facilities. Doc2Us ® recognises this gap in healthcare, and is now bridging it by delivering remote healthcare from consultation to e-prescriptions!
About Doc2Us ®
Doc2Us ® is an online platform that connects you to doctors and healthcare professionals by embracing the benefits of technologies. It is an easy-to-use online platform that allows users to chat with any doctor or healthcare professional via text chat anytime, anywhere. If the user finds it difficult to articulate the medical condition, the platform even allows for sending images or voice messages to the online doctor, thus allowing more accurate
diagnosis.
The Leading E-Presciption Provider in Malaysia
Besides consultation and diagnosis, online doctors on Doc2Us ® prescribes medication via electronic prescription (e-prescription) as well. E-prescriptions by Doc2Us ® are valid and approved by the Ministry of Health, and they are digitally signed by the online doctors and dispensing pharmacists in charge. This digital signature powered e-prescription process is the first and only in the country ensuring a more secure and safe approach when prescribing and dispensing medications remotely to patients. After payment, medication will be ordered at the partnering pharmacies via the Doc2Us ® platform, which is convenient as an one-stop solution. Medication will then be packed securely and delivered to the user’s doorstep. Users can even consult online pharmacists on the Doc2Us ® app on the use of medications! To date, Doc2Us ® has generated more than 200,000 e-prescriptions, averaging 500 e-prescriptions daily, which translates to one e-prescription for every 1 minute!
Bridging Gaps, Reducing Hassle
With this, Doc2Us ® aims to simplify the entire medication replenishment process so that
patients will be more likely to adhere to their treatment. Throughout the management of chronic disease, follow-up sessions with doctors are crucial for a better treatment outcome. Doc2Us ® reduces the hassles and barriers a physical follow-up appointment may entail, encouraging the patients to engage with their online doctor throughout disease management instead. It’s also noteworthy that doctors rely heavily on clinical readings and lab tests when evaluating chronic disease, and Doc2Us ® also allows users to make appointments for lab test through the platform. The online doctors can then easily retrieve the patient’s lab test results and be informed for their clinical decision thereafter.
As people with chronic diseases need to replenish their medications on a regular basis, Doc2Us ® collaborates with more than 200 community pharmacies and it is growing to bring users a more convenient and safe way of medication-prescribing and -dispensing experience. With digital healthcare services such as online consultation and e-prescription, healthcare is made more convenient, accessible and affordable for everyone, most importantly safer!
